M-CARE SOLUTIONS LLC
Privacy Policy
Effective October 9, 2026
1. Introduction
M-CARE SOLUTIONS LLC respects the privacy of members and people involved in caring for their pets. This policy describes how information is handled through our website, memberships, Care Circle onboarding, and coordination services for owners traveling with or without their pets.
2. Information We Collect
We may collect names, email addresses, telephone numbers, contact preferences, membership plans, transaction history, travel dates and destinations, pet identity and health information, veterinary records, medications, allergies, care instructions, and names and contact information of designated caregivers, veterinarians, and other Care Circle contacts. We may also receive information in emails, forms, calls, messages, and technical website records where applicable.
3. How We Use Information
We use information to respond to inquiries, manage memberships, maintain Care Circle profiles, coordinate requested services, communicate with authorized contacts and providers, administer payments and refunds, maintain service records, improve operations, and meet legal obligations.
4. Sharing Information
Relevant information may be shared with veterinarians, animal hospitals, caregivers, emergency contacts, and other providers when needed for requested coordination and consistent with member authorizations. We may also share information with technology, hosting, form, and payment service providers and where legally required. We do not sell members’ personal information.
5. Care Circle Permissions
Members identify their authorized contacts and confirm they have permission to supply those individuals’ contact details. Members authorize appropriate communications and sharing of relevant pet information for coordination. The Care Circle authorization does not empower M-Care Solutions to approve veterinary treatment or pay expenses. Members may request updates to their Care Circle.
6. Payments
Third-party payment processors may process payment information under their own privacy and security terms. We may retain transaction and membership records necessary for billing, accounting, and support.
7. Security
We aim to use reasonable administrative, technical, and organizational safeguards, although no electronic system or transmission can be guaranteed entirely secure.
8. Retention
We retain information as reasonably necessary for coordination services, membership administration, business records, disputes, and legal obligations. Retention periods depend on the information and applicable requirements.
9. Privacy Requests
To request access, correction, or deletion of your personal information, contact mcaresolutionsllc@gmail.com. We will respond in accordance with applicable law and may retain records when legally permitted or required.
10. International Coordination
When members request coordination in other countries, relevant information may be shared with authorized providers outside the United States. Privacy protections and laws can vary by country.
11. Children
Our services are intended for adults and are not directed to children under 13.
12. Policy Changes
We may update this policy and post a revised effective date as our services and systems evolve.
13. Contact
M-CARE SOLUTIONS LLC · mcaresolutionsllc@gmail.com · 786-201-6046